Wooden Animal Parent-Child puzzle (5 Pcs/1 Set)
or 4 interest-free payments with
- Recommend babies over 6 months use
Woodemon is dedicated to bringing joy and creativity to children's playtime while prioritizing safety above all else. Our flagship product, the wooden name puzzle, embodies this commitment through meticulous craftsmanship and adherence to the highest safety standards. Here's how we ensure your child's well-being:
Premium Materials: Our name puzzles are crafted from high-quality natural basswood boards, renowned for their smooth grain and splinter resistance. Each puzzle undergoes rigorous quality checks to meet our exacting standards, ensuring both safety and durability.
Non-Toxic Water-Based Paint: We use eco-friendly water-based paint, free from harmful chemicals like lead and heavy metals. This paint is not only vibrant and engaging but also odorless, guaranteeing a safe and enjoyable playtime experience for your child.
Rounded Edges and Sanded Corners: Every edge and corner of our name puzzles is meticulously sanded to remove any sharp or rough surfaces. This attention to detail not only enhances physical safety but also ensures that our puzzles are entirely child-friendly.
Certifications: Woodemon puzzles have passed CPC, CE, and RSL-Phthalate certifications, further underscoring our commitment to safety and quality. These certifications provide you with the assurance that our products meet stringent international safety standards.
Our Promise: Your Child's Safety and Happiness
At Woodemon, we prioritize the safety and happiness of every child. Our name puzzles are more than just toys; they're companions in the journey of childhood. With Woodemon, you're not only choosing beautifully handcrafted and engaging toys but also peace of mind knowing that your child's well-being is our top priority.
Explore our range of name puzzles today and experience the dedication to safety and quality that makes Woodemon a trusted choice for families worldwide. Thank you for entrusting us with the opportunity to be part of your child's world. Let's create cherished memories together, where safety and happiness go hand in hand.
Shipping Time
*The following days include working days and rest days
| Region | Standard Shipping | Fee | Express Shipping | Fee | DHL | Fee |
| United State | 11-13 Days | 9.9 | 9-10 Days | 12.9 | 3-5 Days | 37.99 |
| Canada | 14-17 Days | 9.9 | 13-15 Days | 12.9 | 4-6 Days | 34.99 |
| Australia | 13-16 Days | 9.9 | 12-14 Days | 12.9 | 4-5 Days | 39.99 |
| New Zealand | 14-17 Days | 9.9 | 12-15 Days | 12.9 | ||
| Europe | 14-17 Days | 6.9 | 12-15 Days | 9.9 | ||
| Asian | 16-18 Days | 9.9 | 14-16 Days | 12.9 | ||
| America | 13-15 Days | 9.9 | 12-15 Days | 12.9 |
*Due to some special reasons, we cannot 100% guarantee the shipping timeframe to Canada. If you are experiencing any problems with your package, we will try to help you contact Canada Post to resolve the issue if possible.
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Delivery time= Processing time + Shipping time
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Processing time includes the production time of the product.
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Production time vary by product type. Common Products require 1-2 days production time, Customized Products take a little longer to produce, usually up to 1-3 days. this time is not included in the delivery time. Thank you for understanding.
Shipping Methods
Woodemon different carriers to ensure your items arrive on time. When your items are shipped, we will use the most appropriate delivery method, depending on the weight and shipping destination of your package.
Our carriers are: 4PX, Yun Express, FEDEX.
The merchandise you order may be filled from several locations, and items may arrive separately. If this is the case: You will not incur additional shipping charges.
Your shipping charge (if applicable) will be split across multiple packages when your order is shipped.
Please note: We are unable to provide delivery for PO/BO BOX addresses and military addresses, please reserve a house number address, and the products will be delivered directly to your home.
NOTE: If your tracking appears stuck on a certain date, please note that this is entirely normal as the package moves from country to country. As soon as it lands in the US, it will move quickly to your doorstep via USPS!
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information, but sometimes due to free shipping, maybe some tracking is not available. More information is available on the information tracking page:
https://woodemon.com/pages/track-your-order
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
We have a 90-day return policy, which means you have 90 days after you receive the item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at service@woodemon.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. (About 1-2 workdays)
Return Shipping Cost Responsibility
- Due to Quality Issues or Incorrect Item Sent: If the return is due to a product defect or our shipping error, we will cover the return shipping cost and provide a return label or reimbursement.
-Due to Personal Reasons (e.g., change of mind, not as expected): If the return is not due to a product issue, the customer is responsible for the return shipping cost. We recommend using a trackable shipping method to ensure safe delivery.
Please note that personalized or custom-made items are generally non-returnable unless there is a quality issue or manufacturing error.
Customized products
Customized products are very special and belong to you only and cannot be resold to other users. If you wish to cancel your order, please contact us within 12 hours to request a refund. You will not be able to cancel your order once production of the custom product you ordered has begun.
As a general rule, refunds cannot be made on your custom product unless one of the following situations occurs:
1. The product packaging is damaged
2. The product is damaged
3. The product is incorrectly printed
4. The post office confirms that you did not receive your order.
5. The product has defects that affect normal use.
6. The date you requested a refund is more than 90 days.
If any of these situations occur, please contact us via email: service@woodemon.com. We will give you a full refund.
